Unfortunately we can NOT guarantee a cancellation can be made but If you just passed your order,contact us, we will try our best to locate your order and make the cancellation. Once you pass your order, we have an automated system that helps us to put your order in production in less than 6 hours after placing the order. To cancel your order please contact us in writing within 6 Hrs. of placing orders. Please note that there is a $4.95 cancellation fee for system transactions.